Terms & Conditions

Last updated: 9/2/2025

By using Speaking Assist, you agree to these terms and conditions. Please read them carefully.

Service Description

Speaking Assist is a medical translation service that provides:

  • Real-time AI-powered voice translation for medical consultations
  • Secure, room-based access for authorized medical practices
  • Temporary communication assistance between healthcare providers and patients
  • GDPR-compliant, privacy-focused translation technology

Current Status

Important Notice:

Access is limited to authorized medical practices participating in the evaluation program. Service availability, features, and terms may change during the evaluation period.

Medical Disclaimer

Critical Medical Notice:

  • Speaking Assist is a translation aid, not a replacement for professional medical interpretation
  • Healthcare providers remain solely responsible for medical decisions and patient care
  • In critical or emergency situations, use certified medical interpreters
  • Always verify understanding of important medical information through multiple means
  • This service is not certified for legal or official medical document translation

Authorized Use Only

This service is restricted to:

  • Healthcare professionals and their patients during consultations
  • Non-commercial, medical consultation use only

User Responsibilities

As a user, you agree to:

  • Use the service only for its intended medical translation purpose
  • Keep room access codes confidential and secure
  • Not attempt to record, store, or reproduce conversations
  • Respect patient privacy and confidentiality at all times
  • Report any technical issues or security concerns immediately
  • Not use the service for any illegal or unauthorized purposes

Service Availability

Please note:

  • Service availability is not guaranteed and may be interrupted
  • Technical issues may occasionally affect translation quality
  • Room codes may be deactivated without prior notice
  • The service may be discontinued or modified at any time

Data and Privacy

By using this service:

  • You acknowledge that no personal or medical data is stored
  • You understand that translations are processed in real-time only
  • You agree to our privacy-by-design approach
  • You consent to anonymized usage analytics for service improvement

Limitation of Liability

To the fullest extent permitted by law:

  • Speaking Assist is provided “as is” without warranties of any kind
  • We are not liable for translation errors or misunderstandings
  • Medical decisions remain the sole responsibility of healthcare providers
  • We are not responsible for any medical, legal, or financial consequences
  • Maximum liability is limited to the cost of the service (currently free)

Intellectual Property

The Speaking Assist service, including all software, algorithms, and documentation, remains our intellectual property. Users are granted a limited, non-transferable right to use the service for authorized medical translation purposes only.

Termination

We reserve the right to:

  • Terminate or suspend access at any time without notice
  • Modify or discontinue the service
  • Remove room codes for security or policy violations
  • Update these terms as the service evolves

Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.

Contact

For questions about these terms or the service, please contact your participating medical practice administrator or the Speaking Assist evaluation team.

Changes to Terms

We may update these terms. Continued use of the service constitutes acceptance of any updated terms.